Terms of service
# Terms & Conditions
*Last updated: June 2026*
Welcome to The BBQ Shop. These Terms & Conditions (“Terms”) govern your use of our website thebbqshop.store (the “Site”) and the purchase of any products from us. By accessing the Site or placing an order, you agree to these Terms. Please read them carefully.
## 1. About Us
This Site is operated by The Gas Centre and BBQ Shop Limited, trading as “The BBQ Shop” (“we”, “us”, “our”).
- *Legal entity:* The Gas Centre and BBQ Shop Limited
- *Trading name:* The BBQ Shop
- *Registered office:* 2 New Shops, 145 High Street, Old Woking, Woking, Surrey, GU22 9JW, United Kingdom
- *Company Registration Number:* 08474726 (registered in England & Wales)
- *VAT Number:* GB 162 6178 06
- *Email:* [support@thebbqshop.store](mailto:support@thebbqshop.store)
- *Phone:* 01483 760750
## 2. Eligibility
To place an order, you must be at least 18 years of age and capable of entering into a legally binding contract. By placing an order you confirm that all details you provide are true and accurate.
## 3. Products
We make every effort to display the colours, descriptions, and specifications of our products as accurately as possible. However, slight variations may occur, and product images are for illustration purposes only. All products are subject to availability. We reserve the right to discontinue any product at any time.
## 4. Pricing
All prices are listed in Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice, but changes will not affect orders that have already been confirmed. In the event of a pricing error, we reserve the right to cancel the order and refund any payment made.
## 5. Orders
When you place an order, you will receive an order confirmation email. This confirms that we have received your order; it does not constitute acceptance of your order. A contract between you and us is formed only when we dispatch the products. We reserve the right to refuse or cancel any order at our discretion.
## 6. Payment
We accept payment via the methods displayed at checkout. Payment is taken at the time of order. All transactions are processed through secure, PCI-compliant payment providers. We do not store your full card details.
## 7. Delivery
Delivery terms, timescales, and costs are set out in our Shipping Policy, which forms part of these Terms.
## 8. Cancellations & Returns
Your rights to cancel and return orders are set out in our Returns & Refund Policy, which forms part of these Terms and complies with the UK Consumer Contracts Regulations 2013.
## 9. Intellectual Property
All content on this Site, including text, images, logos, and graphics, is the property of The Gas Centre and BBQ Shop Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
## 10. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from the use of our Site or products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law. This does not affect your statutory rights as a consumer.
## 11. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
## 12. Changes to These Terms
We may update these Terms from time to time. The version published on the Site at the time of your order applies to that order.
## 13. Contact
For any questions regarding these Terms, please contact us:
- *Email:* [support@thebbqshop.store](mailto:support@thebbqshop.store)
- *Phone:* 01483 760750
- *Address:* 2 New Shops, 145 High Street, Old Woking, Woking, Surrey, GU22 9JW, United Kingdom